Disabled veteran forced to Assisted Living must pay contract termination penalty
kennythekey
Newbie

My father-in-law had to cancel his Verizon bundled package because he had to leave his residence and move into assisted living for medical reasons. He is also a disabled veteran. Despite this, Verizon is penalizing him with a $225 contract termination fee. This is disgusting, and for me and my children, and their children's children, will never sign up with Verizon because of it. The man is 86 years old.

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Re: Disabled veteran forced to Assisted Living must pay contract termination penalty
TonyaD_VZ
Contributor - Level 3

Kennythekey,

Verizon support is in receipt of this issue. We will send you a PM to gather additional information.


Thanks,


Tonya D.

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