05-13-2012 12:29 PM
As I said in the rest of my post, I have tried calling and been hung up while on hold twice. I have also looked at the email options and found that they seem to only provide service to answer specific questions that do not cover this issue.
05-16-2012 03:39 AM
If I had such a problem, I would call the Public Service Commission in my area. I believe the problem would be solved.
02-12-2013 08:35 PM
I am beyond stressed trying to move overseas
I have tried every method to contact Verizon about how to go about disconnecting service before our March 15 departure, however, the wait times, the running around, the sheer nonsense that goes with all this is wearing me down.
Can someone help me out, we have Verizon internet, TV & landline. Unsure what needs to be returned, how and when, with the myriad of details to cover to get our lives out of here, it's horrible having to deal with Verizon, their website, automated service...very frustrating ... can anyone help?