Email confirmation regarding shipping of equipment has my name wrong
Nico11
Newbie

I ordered a Cablecard and was sent an email confirming the shipment and delivery date. Mail Tracking Id : {edited for privacy}

The message starts with: 

NICO,

The package containing your FiOS® equipment 

But then the message ends with:

{edited for privacy}, thank you again for choosing Verizon as your entertainment provider

The system obviously has my name confused. Verizon.com team, please check it out!

thanks,

Nico

0 Likes
Re: Email confirmation regarding shipping of equipment has my name wrong
ElizabethS
Moderator Emeritus

This is a peer to peer support forum. You need to contact Verizon directly.

0 Likes