General Residential Products and Services

[#1]

I can't remember my info and I can't get a temporary pin. There must be a solution to this or does Verizon just want to aggravate to the point of losing customers to another service? Because their service sucks anyway. Nothing has changed on my PC, yet my connection speed has gotten considerably worse ever since they have been pushing FIOS.

[#2]

Are you referring to an account pin?

[#3]

Yes.

[#4]

From what I was told the temp pin was a fed requirement that the PIN is there, and there is no way around it.  You can only get that pin by phone when you are at home?  are you not at home to get it?