I was told I would get a free tablet or up to $200 off one when signing up for FIOS. The sales agent mentioned that it could be activated with a data plan for $10 a month. I specifically asked if it was required to sign up for a plan, and was told it was told no, that I could get the tablet without the plan. Since all of their calls are recorded, I am going to do my best to make them honor this, but I'm also filing a complaint with the Public Utilities Commision in my state as well. From reading other posts it seems I'm not the only one who was lied to.
I am a senior. Thought it was a free tablet. Free is free. Not a contract. I only thought phones had a contract. Did I learn fast. You can use your wi- fi at home to use the tablet. That's what I wanted. Signed. That was wrong. Went back the next day. Asked if I could buy the tablet. Said yes then said no only for the free customers. Then got pressured by the clerk and the manager. Only 20 a month. Have to pay 70 for a restocking fee. After a LONG gouing around. Me almost in tears. I gave in my credit card. Paid the fee. Much disgusted with Verizon. Dissapointed to say the least.
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