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02-09-2010 01:51 PM
Less than 24 hours into switching to Verizon, my internet and all but basic cable completely stopped working. I was on a live diagnostic chat this morning that got cut off, and am otherwise stumped by how to get back in touch with this company.
- When I try Live Chat again, I'm told it's unavailable.
- When I enter my zip code to get a number to call, I'm told my request cannot be processed.
- When I try using the In-Home agent, I'm told that is unavailable as well.
Good times. Does anyone have a phone number I can use to contact Verizon from the greater Philadelphia area? Thank you!