Horrible Customer Service

deadend · ‎06-12-2012

I only wanted to know if "Double Play" high speed internet and home phone is available in my area or not? I talked to 3 online representatives and called twice to update my address but nothing happened, they rep said, it will take 24 hours to update but nothing happened even after 4 weeks and the second reppresentative said we'll send you an email and call you. it's been almost 3 months that I'm waiting. UGH WORST SERVICE EVER!!!

Anthony_VZ · ‎02-24-2011

Since we haven't heard back from you on your private support case, it appears assistance is no longer required. If you need any future help with your Verizon service, please make a post here on the forums so we can assist.

Anthony_VZ

**If someones post has helped you, please acknowledge their assistance by clicking the red thumbs up button to give them Kudos. If you are the original poster and any response gave you your answer, please mark the post that had the answer as the solution**

Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or plan

Verizon Business Sites

Find out which Verizon services are available at your address.

Find out which Verizon services are available at your address.

Email, News & TV

Accounts & Services

General Residential Products and Services

Horrible Customer Service

Re: Horrible Customer Service

This is the last time your account was accessed.