I have disconnected my verizon fios in like December 2012. It has been 4 months already and I still haven't received my $87.86 refund check yet. They actually suppose to owe me more than that though. When I call customer service, I am either transferred like 5 times in one call or I am told that my refund check is coming very soon but customer service reps really don't know. Is this normal from Verizon to be so late in refunding customers? I am still receiving monthly statements that says I am owed $87.86.
Hey William,
Looks like your issue has been resolved due to no response in your private support case. If you're issue is not resolved, please feel free to make a new post.
Thanks,
- Jose_VZ
Start a new topic or ask questions in the open forum.
