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I now feel lucky...
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I just posted my bad experience with trying to order new service from Verizon, but after reading some of the posts on this site, I think I am one of the luckier ones to have had this problem before I actually got my service.
I will write a letter to the BBB and FCC and SCC describing my experience and hopefully they can convince Verizon to stop the false advertising they are currently using.
Has anyone else written these agencies?
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Re: I now feel lucky...
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Sorry to hear about your frustrations with Verizon. What is going on? We would like to help but need to know what the issue is. Please reply back so we can help.