In the pass I used to pay my bill via internet. I have not be able to do that or should I say I will not pay my bill through the internet cause it keep displaying that there is a Certificate Error, and that will put my personal information at risk . Can you tell me what seems to be the problem with your Verizon website for paying bills. Has the Website security certificate expired or not valid. Please correct this problem
@llliebx wrote:In the pass I used to pay my bill via internet. I have not be able to do that or should I say I will not pay my bill through the internet cause it keep displaying that there is a Certificate Error, and that will put my personal information at risk . Can you tell me what seems to be the problem with your Verizon website for paying bills. Has the Website security certificate expired or not valid. Please correct this problem
First, I don't see this issue.I am using Windows 7. And I have been paying my bill via the Verizon website for at least 3 years now.
Now it could actually be your problem. Are you using Windows XP? As I understand it, certificates are not automatically updated in XP, you must specifically install updated certificates. So it may just be that you need to install updated certificates.
Here is an article from a recent industry newsletter discussing this subject:
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Microsoft root certificates get another update
One of the confusing aspects of this update is that Microsoft uses the same patch number for every root-certificate update throughout the year. So if you've seen 931125 before, that's why.
As before, I recommend that XP users pass on this update — unless a website specifically requires a root-certificate included in update KB 931125.
(As I've noted before, Vista and Windows 7 machines will download and install this update automatically; XPs have to install it manually, typically through Windows Update's Optional updates section.)
Why make a recommendation that seems to make Windows XP more vulnerable than Vista and Win7? Because I still think there are issues with the entire certificate-authority chain of trust. And the following statement from this update's page should not add to your level of comfort: "The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products."
It can difficult to find out exactly what's in a root-certificate update. A Microsoft TechNet Wiki provides some information. But typically, you have to install the update and check what certificates changed.
Moreover, some of the updated certificates have only limited applications. The February release (page), for example, included certificates for the Israeli and Swedish governments. I've nothing against these countries, but I can't recall ever going to any of their websites. And given past problems with trust certificates, why should I go through the work of manually installing SSL certificates for sites I never plan to visit?
What to do: Unless a website demands an updated trust certificate, Windows XP users can pass on KB 931125.
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I of course don't know whether this is your problem or not, but at least on the surface it appears to me that it could be.
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Justin
FiOS TV, 25/25 Internet, and Digital Voice user
QIP7232, QIP7100-P2, IMG 1.9
Keller, TX 76248
security certificate errors are usually due to the TIME and DAY on your pc.
So open up your time and day and make sure first of all that it is set for the correct year, date, and time.
There are a few other causes, but that is the most common.
This website has a good write up on it.
Internet Explorer Security Certificate Errors: What They Mean and What You Should Do
again the time and date are the most common reasons you would get that.
There are a few scenarios under which this condition occurs:
- The certificate has expired. In this case, there isn’t much you can do but wait for the site owner to renew the certificate. You can click on the “Certificate Error” message in the URL bar and choose to open the certificate. Take a look at the “Valid from” field (Figure 3) to check.
- The certificate name doesn’t match the name of the site. Again, you can use the above instructions for viewing the certificate. If the URL and the name in the certificate don’t match, again, this isn’t something you will be able to solve. Just be absolutely sure that this is a site you can trust before proceeding.
- The time and/or date on your computer is wrong. Double click the system clock and make sure the date and time are correct.
Contrary to popular belief, adding the domain into your trusted sites list or installing the certificate won’t help you with a bad certificate. These actions will only help you with a certificate coming from a site using an untrusted certificate authority. Unfortunately, there isn’t much you can do besides ignoring the warning or hoping the site owner fixes the certificate.
I have Windows XP and I have not encountered this problem. It could be because I pay all my bills on line through my bank's website. I also use Firefox most often. But this is good information to know. I was just checking my Windows settings: I have "automatic updates" checked and "if my device needs a driver, go to Windows Update without asking me" is also checked.
I'm not sure if that helps.
Start a new topic or ask questions in the open forum.
