General Residential Products and Services

[#1]

Letter from Verizon raising the price on myH D-DVR box $1.00/mo.  The letter says "so we can bring you better TV programming and more HD channels."  I guess time will tell.

[#2]

It's all part of the Customer Loyalty Appreciation Program.

[#3]

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retiredme wrote:

It's all part of the Customer Loyalty Appreciation Program.

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My brain decided to make that into an acronym. Verizon has the C.L.A.P.

...and suddenly I'm mentally in Jr. High again. Not enough coffee...

[#4]

Perhaps intended? And I just didn't have the heart and come right out and say it?

[#5]

I got the same thing, 2 months after signing a WRITTEN sales agreement outlining bundle pricing, equipment charges.  I signed a two year agreement with huge penalty for early termination because the rep wrote TWO YEAR PRICE LOCK on the agreement.

Customer "service" says the price lock is only for the bundle price.  Contract law would disagree