Online payments
SuzanneWC
Newbie

I am trying to pay multiple phone bills (2) online.  Everything goes fine until the payment acknowledgment page, where "next" button is not available.  I don't know at this point if I have paid twice or not at all.  If not at all, I'm sure Verizon will have no problem dinging me with a late payment charge.  Please fix website!

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Re: Online payments
ElizabethS
Moderator Emeritus

Hi SuzanneWC

Sorry you are having difficulty, an agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information or help you resolve your issue.

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