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MJB
Contributor
MJB
Posts: 3
Registered: ‎02-18-2010
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Paying My Bill Online

When will I be able to pay my Verizon bill online?  I have had the service for months but when I attempt to pay online, I get the following error:

 

We are currently experiencing difficulties with this payment application. Please try again later. We apologize for this inconvenience.

 

Paying by phone is an option but of course requires em to pay an additional $3

Employee Emeritus
VZ_Constance
Posts: 126
Registered: ‎12-10-2009
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Re: Paying My Bill Online

[ Edited ]

Hi MJB...are you using the pay your bill option from the Verizon.com website or verizon.net? Send  me a private message with your user name and I can  look into it for you.

Constance
Verizon Telecom
Fiber Solution Center


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Contributor
adrian0475
Posts: 1
Registered: ‎03-08-2010
Device: internet
Plan: verizon wirless
Location: Baytown, TX
0 Kudos

Re: Paying My Bill Online

I too am having the same problem. i can't pay my monthly bills online. my account name is adrian0475

thanks.

Contributor
Apartment444
Posts: 1
Registered: ‎04-21-2010
0 Kudos

Re: Paying My Bill Online

I too cannot access the online payment.  my account name is Apartment444. Thank you for your help.

Contributor
damian123
Posts: 3
Registered: ‎05-06-2011
0 Kudos

Re: Paying My Bill Online

Good luck with that. I had the same problem for a year and spent HOURS on the phone... Send checks by main and don't even care, at least you won't waste your time.

Contributor
greyno
Posts: 1
Registered: ‎06-16-2011
0 Kudos

Re: Paying My Bill Online

Logging in to pay bill OK...but for the last 4-5 days getting continuous billing loading and spinning wheel....and no billing information or ability to pay online.

Contributor
voyager6
Posts: 4
Registered: ‎07-09-2011
Device: DSL Westell 6100
Plan: HSI/Enhanced
Location: Parkville MD
0 Kudos

Re: Paying My Bill Online

I go to my local payment center and pay $1.50 xtra, i was thinking about paying on line, but

now i will stick with cash.

Contributor
gasperci
Posts: 1
Registered: ‎07-18-2011
0 Kudos

Re: Paying My Bill Online

I'm having difficulty paying my bill.........

Contributor
Usweetdelight
Posts: 1
Registered: ‎07-21-2011
0 Kudos

Re: Paying My Bill Online

Where is the link for paying the residential bill your web site is confusing and time consuming? Dislike trying to pay online
Contributor
toothfairy0511
Posts: 2
Registered: ‎08-07-2011
0 Kudos

Re: Paying My Bill Online

its crap that they make you pay another $3 ! Why should we pay another $3 bucks because their techies can't hack it. this problem has been going on for over six weeks now. i've already had to mail two checks to these jokers, I would just pay by check so they have to pay another person to keep processing all of these checks.  that'll only cost you 44 cents. 

Verizon is the worst for bill payment!  the worst!

 

 

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