Poor Customer Service
VerizonPoorServ

I am completely frustrated with the poor customer service Verizon provides.  I made the mistake of switching from AT&T For weeks I have been trying to reach a human being to let them that they are charging me for a second line I do not have.  They are charging but never connected my fax number and that has created serious problems with my business of course.

If anybody has an idea of how I can reach a human being in Verizon to speak to please let me know

I was able to do once but the person had no idea what I was talking about (the interview was conducted in English I might add)

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Re: Poor Customer Service
Anthony_VZ
Master - Level 3

VerizonPoorServ,

Since we haven't heard back from you or have received a form submission as requested in your private support case, it appears assistance is no longer required. If you need any future help with your Verizon service, please make a post here on the forums so we can assist.

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