Not sure where to post this but folks may want to look for other service providers. All of my Verizon services went down today. I called and was told services would be up later that it was a system wide outage. Called later to confirm information After waiting for 30 minutes on hold I spoke with a floor supervisor Tim who informed me that a technician would need to come out that it was not a system wide issue.
In order to schedule a technician visit I have to commit to be home all day from 8am to 9pm!!!!!
I am calling Comcast to see how quickly they can install their service.
Verizon's rates for this customer are going up for the same service by $100 per month.
Take a look at what other companies have to offer. The technical support cannot be any worse then what I experienced today with Verizon.
I have no service and no tech visit scheduled at this time because Verizon cannot schedule a reasonable window of time for tech support.
