I just spoke to two representatives over chat on this site and on the phone. Bot reps informed me I would have to pay over $30 more per month to simply add a phone line to my account which should only be $10. They will not go outside the "bundles" to offer services. They told me I would have to upgrade my internet speed and cable package just to add a landline. I'm a verizon wireless and fios subscriber who pays my bill on time every month but they would not work with me. I'm usually able to talk sales people into giving me what I need for the right price but I was stonewalled. I'm happy I have a month to month plan because I may have to switch bacck to Cablevision.
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