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Contributor
agitated
Posts: 1
Registered: ‎08-21-2012
0 Kudos

Quality service

My internet service has been a problem for weeks. I've spent hours on the phone and chat to no avail. Internet keeps slowing down and dropping out. I've lost my connection at least 2 times a day. When I finally get thru it tests OK, of course because I've already reset the router. I need a new router or technician to repair the line. How do you get to talk to somebody without rehashing everything every time. Bottom Line maybe a new carrier is in order.

Agitated!

Employee
TonyaD_VZ
Posts: 722
Registered: ‎01-06-2011
0 Kudos

Status changed to: Resolved

We have not received a response in reference to your issue. Please repost if you are still experiencing a problem.

 

Tonya D.

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