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Reliable Service? You're Kidding me
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All three of my Verizon services went down last night (phone, tv and internet). After calling Verizon, they figured out the problem is on THEIR end, and yet they will not fix it until Thursday night. Over three days without service of any kind, and they can't get a technician out any sooner? And yet, the word "reliable" is all over Verizon's public relations missives. What am I missing here? How can any reputable company just leave their customers without service for so long? Cablevision can switch me over to their service by tomorrow at 11am. Bye bye Verizon. If only Verizon cared...even a little bit...but they don't.