Renewal adding back old services
raykent
Enthusiast - Level 1

The following showed up on my new estimated bill:

ExistingMulti-Room DVR - High Definition$19.99
ExistingHD Set Top Box Rental 2 @ $11.99$23.98
ExistingSet Top Box Rental$7.99
ExistingMulti-Room DVR Package - 4 Room$46.99

It should only have Multi-room DVR Package 4 room $46.99

They added this previously to remove the others becasue it was cheaper.

Will these additional charges go away?

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1 Solution

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Re: Renewal adding back old services
raykent
Enthusiast - Level 1

Never mind I called and solved....Delete post if you can

View solution in original post

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Re: Renewal adding back old services
AnnieS1
Contributor - Level 3

Hi raykent,

Just a friendly reminder, this is a forum where users help other users.

If you are having an issue with your Verizon service, you can use the Verizon Troubleshooter to fix and report issues with your Verizon Phone, FiOS TV, or Internet Service, as well as to schedule a repair, here is the link: http://www.verizon.com/repair

You can find tools on the Verizon Residential Support page that may help you diagnose your issue: http://www22.verizon.com/residentialhelp

Regards,

AnnieS

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Re: Renewal adding back old services
raykent
Enthusiast - Level 1

Never mind I called and solved....Delete post if you can

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