Returned equipment but still getting not received email.

[dakdikmen]

Hi,

I return equipment VIA the UPS label provided.  It has confirmation that it was received on:

Friday,  06/13/2014 at 8:59 A.M.

Signed By: {edited for privacy}

But on 6/23/2014 still got a "Reminder to Return Old FiOS TV Equipment" email.

I also can't seem to find where on "My Verizon" where I can check what still pending on my account as far as returned equipment.

-David

[ElizabethS]

Have you tried phoning Verizon?