Customers With Disabilities
  • RESIDENTIAL
  • BUSINESS
  • WIRELESS
 
  • Services  

    Order Services

    See All Plans & Bundles

    Special Deals

    Moving

     

    Current Customers

    Add or Change Services

    Renew or Change Bundle

    FiOS

    About FiOS

    FiOS Internet

    FiOS TV

    FiOS Digital Voice

    Standard

    High Speed Internet (DSL)

    DIRECTV®

    Home Phone




    Find out which Verizon services are available at your address.

  • My Verizon  

    Email & Calls

    Check Email

    Verizon Visual 411

     

     

    My Services

    Add or Change Services

    Renew or Change Bundle

    Review Account

    Manage My Internet

    Manage My Voice

     

    My Rewards+

    Manage My Rewards+

    Refer a Friend

     

     

     

  • Support  

    Community help

     

     

     

     

    Search Support



    Connect with us

    Verizon on Facebook Verizon on Twitter Verizon on Google Plus Verizon on YouTube

  • Watch FiOS  

    Watch thousands of your favorite TV shows and movies On Demand and Live. Rent or buy your favorites and watch them on any device. Or, check what's on tonight and program your DVR. You can do it all!

    Watch Free TV & Movies

     

     

    Rent or Buy

    Set your TV Viewing Experience

  • Trending  

    Check out this personalized, real-time feed featuring the latest content and entertainment from around the Web including new headlines, sports, entertainment and more.

    News & Lifestyle

    Have a laugh, learn a trick and discover the awesomeness of FiOS. Explore FiOS Lounge today.

    FiOS Lounge

    Main

    Play

    Know

    Live

Reply
Contributor
Posts: 3
Registered: ‎10-14-2009
0 Kudos

Someone hacked my email account

I know who this person is, they hacked both an old AOL email address I used to have, and my verizon email. Since this came to light today, I have changed my password (I usually keep the same, simple password for everything, they must have figured it out).

 

Should my next step be contacting the police? This I intend to do tomorrow as soon as I can.

 

Thus undividual has been harassing me non-stop for months, and has also stolen from me. We have been waiting to address some of this until a small claims court case (us suing them for stolen items) was over with. That has now happened.

 

Any suggestions?

 

Thanks in advance.

Moderator
Posts: 2,740
Registered: ‎09-10-2008
0 Kudos

Re: Someone hacked my email account

Hi SunlitLady,

 

Your best course of action is to contact your local police and ask that the case be referred to the Internet Crimes Unit of the FBI -- or, if your local police department has a CyberCrimes unit, file the complaint with them.

 

Best of luck

 

 

If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer that solved your issue as the accepted solution.

Contributor
Posts: 3
Registered: ‎10-14-2009
0 Kudos

Re: Someone hacked my email account

Thank you KaLin! This has already been reported to the FBI as well as our local Sheriff's Department.

 

It was interesting to note that today I went back in to take a look at my webmail here through Verizon and, keeping in mind that I have NEVER ONCE viewed any email whatsoever from Verizon's webmail, there were numerous messages showing as "already read". These messages all fall into one category and deal with only specific subject matter than I suspect the hacking individual would be interested in.

 

Another question, if I may? Does Verizon have the capability to track IP addresses which log into individual accounts? This individual also has Verizon Online DSL services, however I assume her IP address will be entirely different than mine, and we both have static IP addresses. Therefore, the *other* IP address logging into my account (or attempting to log into my account after I changed my password) should possibly be available, correct? And if so, I presume this would be incriminating evidence against this hacker.

 

Thanks again.

 

My Verizon

Support Tools

Watch FiOS

Trending

  • Visual 411