First, how about a useful support page? I not only can't find a way to locate my problem (slow internet speed), but I can't find a posted solution.
Second, your support page doesn't allow for submitting queries.
Third, trying your automated attendant can't help, because it is not available when internet speeds are 0.67 Mbps/sec, since it times out.
Fourth, I can't install your In Home Agent, because with speeds of 0.67 Mbps/sec, it times out.
Fifth, Verizon's corporate culture is one that only Louis IVX would appreciate in terms of arrogance and privilege.
Sixth, you guys are a de facto unregulated monopoly, I suspect because you somehow managed to raid to the very last competent person at AT&T in order to have a convenient whipping-boy.
Seventh, it really doesn't matter if its a VZW issue, a landline issue, a billing issue, or an internet issue, you have found the most luxurious rock to hide under.
Eighth, I wish Teddy Roosevel was alive, You wouldn't be able to game the system then, because there would be one single honest politician/FCC Commissioner who wasn't in your pocket.
Ninth, I love the way you get to change terms without my agreement (VZW).
Tenth, It has taken me over an hour to find this page. That includes multiple windows, misdirects, and popups that I have had to battle, just to get here.
Eleventh, have I mentioned that you engage in lawful, yet evilly unethical business practices?
Not that you have a conscience; I suspect that this post will make you all a quiver with some sick glee at how effective you are at flaying the skin off of the consumer.
