An Accepted Solution is available for this post.
Triple play price deception
faeasjepardo
Newbie
‎07-10-2013 08:45 AM

I tried to upgrade to Triple play last night (phone/dsl/directv). The initial Verizon screen stated 1st month @$74.99 , 2-21mo @ $74.99 and 22-24mo at $79.99. Great deal right?
I got to the "Review Order" screen, the price has gone up to $90.99 which I understand because of the recover fees, that's fine.
But now it $90.99 for the first 12 months and no indication of price for the remaining 12?
The original advertisement was the first prices I mentioned, which was over a 24 month period.
I contacted a chat agent who told me it was a glitch/error.
False advertising I think? I am awaiting a reply by email.

0 Likes
Reply
4 Replies
An Accepted Solution is available for this post.
Re: Triple play price deception
faeasjepardo
Newbie
‎07-10-2013 03:09 PM

image

0 Likes
Reply
An Accepted Solution is available for this post.
Re: Triple play price deception
faeasjepardo
Newbie
‎07-10-2013 03:16 PM

Above is the original offer from Verizon.

 First month $ 74.99

Months 2-21 $74.99

Months 22-24 $79.99

0 Likes
Reply
An Accepted Solution is available for this post.
Re: Triple play price deception
faeasjepardo
Newbie
‎07-10-2013 03:18 PM

image

0 Likes
Reply
An Accepted Solution is available for this post.
Re: Triple play price deception
faeasjepardo
Newbie
‎07-10-2013 03:21 PM

Now the Price has changed like I said before because of the anticipated receiver fees.

But the original deal I was offered is nowhere to be seen, no pricing passed 12 months.

What happened Verizon? Why was the original offer no honored like you advertised?

0 Likes
Reply