VZ reported me to credit agency
oldcust12
Newbie
Hi,
I had posted my issue on 02/15 after which I got a message stating that I should enter my personal info that was provided in a link. I did that however I did not hear back from anyone. When I came to check in the post here, I saw multiple messages from one of the support reps stating that since I hadn't provided my info, the case was being closed. I am not sure what went wrong but the issue is still not resolved. Can someone help out?
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Re: VZ reported me to credit agency
KaLin
Khoros Partner
Khoros Partner

Please go to your profile page for the forum by clicking on your name, and look down the middle towards the bottom where you will find an area titled "My Private Support Cases".
There you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis as the agent may be waiting for information from you before they can proceed with any actions. Please keep all correspondence regarding your issue in the private support portal.

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