I got an offer in the mail from Verizon that promised a $100 Visa prepaid card if I got a new phone from Comcast. I took advantage of the offer and got a new iPhone. It arrived in October and I activated it then.
The fine print on the offer says "Visa Prepaid Card mailed to account holder within 6 weeks of service activation." It has now been 14 weeks and still no prepaid card. I have called 3 times and every time I was told my request was "escalated," which I guess means "ignored."
My guess is that Verizon counts on people either forgetting about the offer or getting tired of bothering with it. I am not one of those people. If I don't get something in the next week, I'm going to the state Department of Consumer Affairs. This is fraudulent marketing, pure and simple.
Welcome to the peer-to-peer forums for Verizon residential services: FiOS, TV, phone and DSL. Your issue appears to be with Verizon Wireless. You can find their support pages here:
http://www.verizonwireless.com/
Good Luck.
Thanks.
Start a new topic or ask questions in the open forum.
