01-07-2009 07:50 PM
01-08-2009 09:07 AM
Hello Stephanie2686,
I just replied to PAUL65NYC who was having a similar issue. Here is what I wrote:
I found this page that might be of some help:
http://www.verizon.freedom.net/download/download-v
sp.html?upgrade&cons
You will need to log in with your verizon.net account in order to access this page.
If this does not work, you will have to call the Verizon Online Technical Support at (800) 567-6789.
Please reply to this message and let me know if this worked for you.
Regards,
Kathleen
Verizon Forums Team Administrator
Let me know if this applies to your situation or not.
Regards,
Kathleen
Verizon Forums Team Administrator
Kathleen
Verizon Telecom
Online Center of Excellence
Notice: Content posted by Verizon employees is meant to be informational and does not supercede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.
01-09-2009 07:59 AM