Go to Email & News to manage your email, search the web, stay up to date with current news and more.
|This is the last time your account was accessed.|
Whether you qualify for our FiOS or Standard services, you will enjoy fast Internet,
an impressive lineup of HD channels and reliable phone service. Learn more.
Shop for the products you want, explore options and get the best offer available
when you order service online. Shop & Compare.
01-21-2011 12:05 PM - edited 01-21-2011 04:08 PM
Seems like the content got erased.
Let me restate the question (as replied below)
I stated clearly in the original post.
I just want to know what exactly does 4-7Mpbs DOWNLOAD means? Does it mean the advertise speed is somewhere between 4 and 7 Mpbs?
01-21-2011 02:05 PM
#1 Please show the Transceiver Statistics from the DSL modem.
#2 If you do not know where / how to find them, then answer these questions.
a) What is the brand and model of your DSL modem?
b) What is the brand and model of your router?
c) What is your OS and Version? For example, Windows XP SP3.
If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.
01-21-2011 04:32 PM
It means the connection between your DSL modem and the Central office will be somewhere between 4 and 7 million bits per second. What sort of speed test results you get varies considerably because of network traffic and shaping done upstream of you DSL connection by Verizon and just about every other part of the internet.
The 4-7 mbps tier requires a relatively short copper pair between you and the Central Office, and that the pair be in good condition. Exactly what you get you will be able to determine from the transceiver statistics once you are connected.
That translates to .5 to .875 million bytes per second if there are no bottlenecks upstream. What the DSL modem and Central Office equipment negotiate speed will be the lower of either the provisioned speed (if you have a 4-7Mbps plan, it is 7mbps), or the highest speed the DSL modem can negotiate with Central Office Equipment. That speed is very sensitive to both the distance from the Central Office, and the condition of the copper pair, and in some cases, the wiring inside the house.
I believe the uplink on the 1-3, and 4-7 mbps tiers is 768kbps, but YMMV due to the condition of the copper pair. Generally the Kbps uplink is good for a much longer distance then the 4-Mbps downlink is.
Hope that answers you question.
01-23-2011 07:32 PM
01-25-2011 09:15 AM
Just two more questions:
I don't want to install phone line, and in fact the phone line that's inside my house is terrible. I used to be a DSL user several years ago. I was told it's possible to deploy DSL without the phone jack?
Is it even possible to test the connection before purchase the plan? I know I should contact the sales for this particular problem. Just wondering.
01-25-2011 03:54 PM
If you want DSL, the only way to get it is via the same copper pair that can provide home telephone service.
However in some markets Verizon does offer 'dry loop', which is DSL on a circuit with no telephone service.
You cannot have DSL without a phone jack. The DSL modem plugs into a standard RJ11 telephone jack.
In theory it is possible to estimate performance before you buy, but it would take time for an engineer from Verizon to look at the engineering drawings, and measure the characteristics of your line, and that doesn't take into account any issues with the wiring inside the house.. It isn't going to happen.
For the best DSL service, get the tech to install a 'whole house' filter at the Network Interface box,and run a new, dedicated jack directly from the Network Interface Box to the location you plan to put the DSL modem.
Unlike FiOS, DSL is very sensitive to both the length of the copper pair, and the condition of the copper pair, both inside and outside the house. Absent detailed information about both, there is no way to provide an accurate estimate of what DSL performance you could get.
01-29-2011 07:50 PM
You get ripped off! Verizon DSL is terrible, and their customer support is worse. If you get the 4 - 7 Mbps package, they will likely provision you down to 4 Mbps right off the bat. Then you will likely get about 1.5 or 2.5 during non peak usage and 1 Mbps or less during peak hours. This is all acceptable to Verizon somehow, and they will never even attempt to fix it. As a bonus, you'll be locked into a contract in which you will be paying for service that you are not getting.
Verizon is not the way to go for internet service, believe me. Just look at these forums.
Account & Services