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Contributor
janedoe
Posts: 2
Registered: ‎07-05-2012
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Connection keeps dropping off

I am having a problem with the wireless internet dropping out on a consistant basis.  Not only does it do this on my computer but also the signal from my DirecTv DVR to another DirecTv box in the house.  I have moved the modem and have tried switching the channels but nothing seems to be working.   Hardwire is fine.  I have tried contacting tech support but all I can say to that  is "language barrier".  Any other suggestions?

Gold Contributor VII
Smith6612
Posts: 4,515
Registered: ‎12-15-2010
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Re: Connection keeps dropping off

What Gateway or router are you using to deliver connectivity to your devices?

Contributor
janedoe
Posts: 2
Registered: ‎07-05-2012
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Re: Connection keeps dropping off

Verizon's Actiontec GT-704

Gold Contributor VII
Smith6612
Posts: 4,515
Registered: ‎12-15-2010
0 Kudos

Re: Connection keeps dropping off

[ Edited ]

Alrighty. Are you using any particular form of encryption on the Wireless or is it using the default WEP security? Might want to give WPA or WPA2 a shot to see if they play any better with the unit overall. Have you checked to make sure the ActionTec isn't by any chance having issues with overheating?

 

Also, when the Wireless drops off do all devices feel the effects or is it more along the lines of a rolling drop-out?

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