Connectivity issues because of many users on at the same time.
BruceM2
Newbie

I notice this has been getting worse and worse, and last night my wife almost didn't get on in time to finish a college assignment.My wife noticed that there were about 7 or 8 people online at the same time. It seems anytime there are 5 or more we cannot connect at all.

 After a few hours we noticed there were only 2 people online, and what do you know we got on right away. Is it possible that over the years we have exceeded our bandwidth and now are just too overloaded? It sure seems that way, and was pretty much proven last night.

 Is there anything I can do about this? love to switch to FIOS ,but I'm afraid our mayor is in bed with Comcast (so to speak), so chances of getting FIOS here are pretty much nonexistant.

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Re: Connectivity issues because of many users on at the same time.
viafax999
Community Leader
Community Leader

Big family!!

You could try buying a cheap second WAP and connecting it via an ethernet cable to the existing DSL router.  Set that 2nd access point to a different ssid with the security known only to known only to yourself and use that for your wife's connection and it should make a difference.

The issue is the number of devices that are trying to share the available bandwith on the first access point.

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Re: Connectivity issues because of many users on at the same time.
BruceM2
Newbie

No there are only 3 people in my house, the other people are online in the neighborhood I would assume.They just show as other connections on my wifes laptop.

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Re: Connectivity issues because of many users on at the same time.
smith6612
Community Leader
Community Leader

Can you provide some screenshots for us to see? I need some more information to really know what is going on. How are all your machines connected to the network? Have you checked to ensure that your Wireless is secured using WPA2 Encryption if you do have Wireless in your home? What speed does your DSL run at and what do you pay for? Does the DSL slow down during the evening hours even when no one in your home is using it?

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Re: Connectivity issues because of many users on at the same time.
BruceM2
Newbie

I'm not sure about what speed we run at, and also not sure what WPA2 encryption is or how would I check?

I'm not sure If it slows down when we aren't there.

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Re: Connectivity issues because of many users on at the same time.
jmw1950
Specialist - Level 2

Without knowing which router you have (Verizon has supplied several different DSL router/modems), it is hard to give specific directions for your specific router.

1). You can determine your speed by connecting to your router (http://192.169.1.1) and logging in.

Usually the user id is Admin and the password is passwd or password, but on some routers there is a sticker that identifies the password. If nothing works, try reseting the router. Once you are logged in, print out the 'transceiver stats', that will tell you what the speed on the link between you and the central office is. If you post that information, we can also tell you if your line can support a higher speed than you currently have.

2). Once you are connected to the router, you can also check the wireless settings. If you have never set it up, it may be an unsecured network, in which case anyone can use it. You probably want to change that. While everyone says how wonderful WPA2 is, the reality is that any security, even WEP will very effectively discourage and effectively prevent others from using your wireless network.

Good luck.

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Re: Connectivity issues because of many users on at the same time.
viafax999
Community Leader
Community Leader

@BruceM wrote:

No there are only 3 people in my house, the other people are online in the neighborhood I would assume.They just show as other connections on my wifes laptop.



Hopefully you don't really means CONNECTIONS, and actually mean visible networks?

If you really mean connections that kind of says that your wife's machine is running as a wap with no, or minimal, security and there are a bunch of leachers attached to it.  I'm not actually sure that is possible without knowing how her wireless adapter is set up. 

I actually do exactly that by using a USB Windy31 device in WAP mode in addition to the regular adapter.

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Re: Connectivity issues because of many users on at the same time.
BruceM2
Newbie

What had happened was I was getting terrible connections sometimes and checked and I actually had my next door neighbors line to connect to also. I am not sure what i did, but when I got a new router , now every PC in the House must have a special number and letters to initially log onto my network. I'm not sure but I think its 32 letters and numbers long

 But I do know thats inplace right now.

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