I have been having this ongoing issue for almost two weeks now with my highspeed connection dropping instantly from 2.294 to as low as 0.034. My web pages won't load,my music won't play and my games have become totally useless now to me. I have contact Verizon multiple times in regaurds to this issue. Last I was told was it was an issue at the Central Office and would be fixed on April 10,2011 by 5pm. Well here it is April 13,2011 and i am still having the same issues.
I have a few other friends in the neighboring area who also have been having the exact same trouble with their connections.
I am going to contact live chat again and request yet another report be made.
We have done all we could think of on MY end-checking wires,restarting modem,settings,pw's,wireless settings,scans for malware/virus,you name it,it's been done.
I am seriously considering leaving Verizon as my provider if the issue is not fixed and soon.
You are making us shoot into the dark. It would help to know at least:
#1 What is the brand and model of your modem?
#2 What is the brand and model of your router?
Start a new topic or ask questions in the open forum.
