DLS keeps disconnecting

[leellenf]

Hello All,

My DSL keeps disconnected about 4-8 times an hours.

RIght when I start to work... it goes off, stays off for a minute or two.. then reconnects.

This is driving me nuts.

Anybody have any suggestions?

L

[dslr595148]

1 Visit http://www.giganews.com/line_info.html and post up the Traceroute the page shows, if you wish. Be aware that the final hop (bottom-most line of the trace) will contain a hop with your IP address in it. Remove that line. What I'm looking for is a line that mentions "ERX" in it's name towards the end. If for some reason the trace does not complete (two lines full of Stars), keep the trace route intact.

#2 Can you provide the Transceiver Statistics from you modem?

If you don't know how to get the Transceiver Statistics from your modem:

a) What is the brand and model of your modem?

b) If you have a RJ-45 WAN port router connected to the modem, what is the brand and model of the RJ-45 WAN port router?

#3 Even if you know how to the Transceiver Statistics from you modem: If you have a RJ-45 WAN port router connected to the modem, what is the brand and model of the RJ-45 WAN port router?

[wiggly2]

This keeps happening to me too, every single day.  And their pages are so slow in downloading.  I am really getting disgusted with Verizon.  When I had Verizon/MSN the pages came in in an instant. Now I wait and wait and wait.  I know I didn't anwer your question, but I am glad to know I am not the only one having this problem.  It's not my pc. Verizon is dropping the ball.