DSL 'High Speed'?
angry14
Newbie

Have high speed internet enhanced. Last 2 speed tests in area of 1.29 Mbps download.

We have to physically reset modem [Westell 7500] at least once every hour when in use. Get up in morning - reset.

Come home from work - reset.

Had trouble with dedicated landline for DSL before Thanksgiving. NO service.   V sent tech who threaded temporary line - 2 weeks later new line trenched in. Still intermittent service.  Thinking of dropping whole bundle.

Any thoughts on AT&T wireless home phone or internet?

-Changed router to new westell 7500.

-NEW line from Verizon's box on outside of house directly to wall jack for modem. NO splits.

-All DSL filters correctly installed.

-Problem exists [low speed] on direct wired desktop computer as well as laptop [ wifi off router/modem].

Paying a lot of money for frustration.      GOD, I MISS MA BELL!!!! 

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Re: DSL 'High Speed'?
pjsutton
Contributor - Level 2

Log in to the Westell and post your line stats.

I don't know why you are saying the 7500 is "new" because I don't think Verizon has given those out in years.  Did Verizon give you the new modem?

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