High Speed Internet (DSL) and Dial-Up

[#1]

Hi,

I have requested for Internet DSL Installation. Although service is activated (per Verizon) no instructions or Package is delivered.  When I connect to Modem I am not getting any internet (all the lights are not turning into green). When I call the help desk they say first Phone needs to be installed.  It’s been 11 days since my service is activated, neither had I received an instructions nor a package. I cannot understand how I can install a phone with just a cable? I have the order confirmation number, is there a way I can install it on my own?

Thanks

[#2]

DSL requires that you have a phone line at your house.  Do you have a phone line installed?

DSL requires that you have a DSL modem. Do you have a DSL modem? Is it connected to the phone jack?

Self-installation is fairly simple.  You plug the DSL into power and the phone jack.  The Ethernet side goes to your computer or a router (though the new units include the router and switch).

You use inline filters for your other regular phones.