Customers With Disabilities
Reply
Contributor
skunkno1
Posts: 1
Registered: ‎11-01-2008
0 Kudos

DSL Installation software online?

I am doing a clean sweep of my computer and reinstalling WindowsXP Pro. I will need to reinstall my verizon DSL software but I have lost the installation CD. I cannot seem to find the files on the verizon website. Is there anywhere that I can download this software directly online without having to wait for verizon to mail me a replacement CD?
MVP
dslr595148
Posts: 5,267
Registered: ‎09-24-2008
0 Kudos

Re: DSL Installation software online?

Verizon for home users either uses.

#1 DHCP

#2 OR PPPoE.

Either way, you do not the verizon software to get online.

**

If you are not behind a router, you are running Windows XP, and your connection type in PPPoE...

See as need be: [url=http://www.dslreports.com/faq/2240]DSLR (dslreports.com) All FAQs » Verizon Online DSL FAQ » 6. Software » How to setup WinXP pppoe[/url]

I know that FAQ was last modified on 2004-12-09, but it is correct because I have done on Windows XP Home SP2 (tested it on SP3, too).

**

Before doing anything else..

#1 What is the brand and model of your modem?

#2 Do you have any router (If so, what one do you have)?

#3 Do you use DHCP or PPPoE?

--

If you don't know the answer to the last one..

Here is a hint. Which is a quick quote from [url=http://www.dslreports.com/faq/1252]DSLR All FAQs » Verizon Online DSL FAQ » 7. Setup »
Verizon GTE Setup [/url]

* GTE areas of Verizon do not need PPPoe (WinPoet/Raspppoe) for their setup. This is only needed by the old BellAtlantic customers. *

If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.


 

Silver Contributor I
Telcoguru
Posts: 710
Registered: ‎08-06-2008
Device: Linksys WRT610N
Plan: VZ DSL 1500/384
Location: Fresh Meadows, NY
0 Kudos

Re: DSL Installation software online?

This is the Verizon web page you are looking for. https://activate.verizon.net/launch/welcome
 

Shop FiOS

  • FiOS Internet
  • FiOS TV
  • FiOS Digital Voice
  • FiOS Deals

Account & Services

Email, News & TV

  • Check Email
  • Announcements

Support Tools