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Contributor
dhart1268
Posts: 3
Registered: ‎05-05-2012
0 Kudos

DSL is out

Since last night I have not had DSL my wireless network is active but no Internet service. This happened while sleeping so no settings were changed.
Gold Contributor VII
Smith6612
Posts: 4,525
Registered: ‎12-15-2010
0 Kudos

Re: DSL is out

What are the lights doing on your modem? Is the DSL light solid green or flashing? Is the Internet light Red, Out, or blinking/solid green?

Contributor
dhart1268
Posts: 3
Registered: ‎05-05-2012
0 Kudos

Re: DSL is out

The DSL light is blinking. The Internet light is out (not lit at all). The modem is a Westell 7500.
Gold Contributor VII
Smith6612
Posts: 4,525
Registered: ‎12-15-2010
0 Kudos

Re: DSL is out

Alrighty. Blinking DSL light means a Verizon tech will need to come out and take a look at the copper loop. Sounds like you were disconnected or the equipment you're going through developed a problem that is causing the signal from coming in.

Contributor
dhart1268
Posts: 3
Registered: ‎05-05-2012
0 Kudos

Re: DSL is out

That sounds right. A tech is coming out this week. Thanks for the reply.
Gold Contributor VII
Smith6612
Posts: 4,525
Registered: ‎12-15-2010
0 Kudos

Re: DSL is out

No problem! Let us know how everything goes when they stop by.

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