DSL service is really slow
briesacher
Enthusiast - Level 1

My DSL service has been painfully slow for the last month.  Please help me.  I am now using actiontec modem after my verizon-issued modem died and then the replacement was sent to the wrong address and has been in some UPS holding area.  (Verizon sent the modem to the wrong address and keeps telling me to wait for a card that never comes so UPS can authorize the new delivery.  That was over 4 months ago.)  Anyway, I haven't had any problem with Actiontec modem.  I also use an apple airport router.

I just want my service speed restored.

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Re: DSL service is really slow
dslr595148
Community Leader
Community Leader

#1 Please post the Transceiver Status from the modem.

#2 If you don't know how to get that info: What is the exact model of that actiontec?

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Re: DSL service is really slow
briesacher
Enthusiast - Level 1

model GT701D

I keep trying to send you status but an error mesage about an invalid HTML is removing the information

FYI:  the speed is 3360/768 bps for DSL

Re: DSL service is really slow
dslr595148
Community Leader
Community Leader

#1 In the router go to Status -> DSL Status

#2 Then do one of the following, things:

a) Post that info, here.

b) OR take a screen shot and show it. For example usng http://imageshack.us

c) OR copy all of that info down, paste it else where and provide a link to the info.

For example using http://www.pastebin.com/

^^^

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