Re: DSL speed and drop issue
marjimlovallo
Newbie

Verizon made is replace the Modem which did nothing to help the tech they sent told us we were not getting the speed and told us to lower the bundle so we stay on line ....this has been a nightmare . How can they sell you something they can't  back up?

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Re: DSL speed and drop issue
Minle
Enthusiast - Level 2

Thanks.

A tech guy sent by Verizon just left and had my problem fixed.

As he said, the problem was found on the wire outside, and he has fixed and had the wire covered to prevent the water.

Thanks you guys and really happy to get the conncection work again.

Re: DSL speed and drop issue
smith6612
Community Leader
Community Leader

Glad to hear that 🙂 For Future refernece, can you post up your new Transceiver Statistics for us to see?