I am using a Verizon-supplied Westell 7500 modem/router. Works fine in wired mode. I have been attempting to enable WPA2 encryption per Verizon Support online instructions http://www22.verizon.com/NROneRetail/NR/rdonlyres/BED1B513-E0CD-4FBE-8545-8EFDF1E34B67/0/ChangeV7500... and the 7500's user guide http://onlinehelp.verizon.net/consumer/bin/pdf/VersaLink7500UserGuide.pdf (p.61-62). Step #9 in the instructions directs me to "Select WPA2 Pre-Authentication". That checkbox is grayed out on my screen, however. I called Verizon Support and was told that the 7500 does not support WPA2 encryption. Huh?? Then what's the purpose of the online instructions and the section in the user guide? Furthermore, they sent me the 7500 after I requested a router that supports WPA2. (My old Westell 327W did not support it.) I thought that it might be possible that my 7500 isn't running the latest firmware http://westell.com/support/versalink/a90-750015-07, but I'm running v. 5.01.00.02, which appears to be the most recent update. Can anyone tell me why that Pre-Authentication checkbox is grayed out? If I want WPA2 encryption, is my alternative to buy another router?
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Pre-Authentication is used for WPA2-Enterprise. Using WPA2 AES with Pre-Shared Key will work fine and is what you are trying to accomplish. So yes, Westell 7500 will do WPA2.
Pre-Authentication is used for WPA2-Enterprise. Using WPA2 AES with Pre-Shared Key will work fine and is what you are trying to accomplish. So yes, Westell 7500 will do WPA2.
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