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Contributor
Cantaccessmydsl
Posts: 1
Registered: ‎06-10-2012
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Dsl won't connect to Internet help!!

I have tried everything and this DSL will not work!! It's really frustrating considering that I do a lot online. Sometimes it works and some times it don't.<br><br>When I call it's the same ole same ole we will send a tech to check my equipment inside. At this point I don't think it's that. Every one I know that has Verizon says that it so slow now, it half way works. Which is not fair to consumers spending their hard earned money on this dsl that doesn't work. Or half way works. I think it is a bigger problem than everyone's lines In their houses.<br><br>Any suggestions on how to fix it.<br>The only answer I have so far is to move to another Internet provider.<br><br>Please help!!!!!
Bronze Contributor I
JOSEm441
Posts: 115
Registered: ‎12-17-2009
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Re: Dsl won't connect to Internet help!!

You have described  my situation 1 year ago. Verizon replaced the line from pole to NID, ran a direct line from NID to modem jack (then I was able to eliminate all filter on my ancient phone. Cable from modem to jack was also repaced. Then thanks to the experts here I figured out I was about 2.5 mile from the Central Office and since some of the copper wiring could be as old as 20+ year the issue was not going away. Before switching I would contact customer service and see if they will upgrade you to FIOS, That is what they did for me and my speeds are up to 6 times faster on download (.75 Mb/s - DSL    5.0 Mb/s - FIOS) . There was no extra charges (install, router etc) at all, and my monthly payment is still under $35.00 for conventional phone and FIOS

Take a quick look here before you leap http://forums.comcast.com/t5/Home-Networking-and-Router-Help/bd-p/10

Copper Contributor
Bron5
Posts: 10
Registered: ‎05-30-2012
0 Kudos

Re: Dsl won't connect to Internet help!!

You are not the only one.  This is happening to people all over the country.  Verizon seems unable or unwilling to fix the DSL issues.  Check the forums here and you'll see many other posts similar to yours.  Now multiply that by thousands, since most would never come here to post about their problems.

 

Good luck!

 

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