06-10-2012 09:45 PM
06-11-2012 09:16 AM
You have described my situation 1 year ago. Verizon replaced the line from pole to NID, ran a direct line from NID to modem jack (then I was able to eliminate all filter on my ancient phone. Cable from modem to jack was also repaced. Then thanks to the experts here I figured out I was about 2.5 mile from the Central Office and since some of the copper wiring could be as old as 20+ year the issue was not going away. Before switching I would contact customer service and see if they will upgrade you to FIOS, That is what they did for me and my speeds are up to 6 times faster on download (.75 Mb/s - DSL 5.0 Mb/s - FIOS) . There was no extra charges (install, router etc) at all, and my monthly payment is still under $35.00 for conventional phone and FIOS
Take a quick look here before you leap http://forums.comcast.com/t5/Home-Networking-and-R
06-23-2012 04:39 PM
You are not the only one. This is happening to people all over the country. Verizon seems unable or unwilling to fix the DSL issues. Check the forums here and you'll see many other posts similar to yours. Now multiply that by thousands, since most would never come here to post about their problems.
Good luck!