Customers With Disabilities
  • Shop

    Order Services

    See All Plans & Bundles

    Special Deals



    Current Customers

    Add or Change Services

    Renew or Change Bundle

    Find out which Verizon services are available at your address.

  • My Verizon

    Email & Calls

    Check Email

    Verizon Visual 411



    Bill & Payment

    View Bill

    Pay Final Bill

    Manage Auto Pay

    Manage Paper Free Billing

    My Services

    Add or Change Services

    Suspend My Service

    Renew or Change Bundle

    Review Account

    Manage My Internet

    Manage My Voice


    My Rewards+

    Manage My Rewards+

    Refer a Friend




  • Support

    Community help





    Search Support

    Connect with us

    Verizon on Facebook Verizon on Twitter Verizon on Google Plus Verizon on YouTube

  • Watch Fios

    Watch thousands of your favorite TV shows and movies On Demand and Live. Rent or buy your favorites
    and watch them on any device. Or, check what's on tonight and program your DVR. You can do it all!

    Watch Free TV & Movies



    Rent or Buy

    Set your TV Viewing Experience

  • Trending

    Check out this personalized, real-time feed featuring the latest content and entertainment from around the Web including new headlines, sports, entertainment and more.

    News & Lifestyle

    Have a laugh, learn a trick and discover the awesomeness of Fios. Explore Fios Lounge today.

    Fios Lounge





Posts: 1
Registered: ‎10-07-2009
0 Kudos

Firmware for Actiontec GT704-WG Modem/Router

In various forums I have read that the above is the latest firmware for the Actiontec, Verizon branded modem.  Am I too stupid to find the download page on the Verizon site to look for this firmware?

When I try to update the firmware directly from my modem it takes me to a forbidden Actiontec site.  I contacted Actiontec and they claim that only Verizon carries this firmware update.  They cannot contractually provide any updated firmware for Verizon branded Actiontec modems.

Can someone please help?

Thanks so much


Silver Contributor I
Posts: 497
Registered: ‎05-21-2009
Device: Metro PCS
Plan: ATT
Location: In ure InterWebz
0 Kudos

Re: Firmware for Actiontec GT704-WG Modem/Router

The router will automatically update when another update is available


Bob Robertson - Lighter Klepto - I steal lighters, not bandwith
Posts: 2
Registered: ‎11-09-2009
Device: HTC Imagio
Location: Seattle

Re: Firmware for Actiontec GT704-WG Modem/Router

My GT704-WG does not seem to automatically update.  Its firmware is version .10 and the latest is .14 according to the actiontec website


If I log into my router and ask it to upgrade the firmware, it requires me to browse to the file locally.  It has a link where the file is supposed to be but this link gives me an 'access forbidden' message.


Where can I find the latest version of the firmware on the internet?


My Verizon

  • Check Email
  • Add or Change Services
  • Suspend My Service
  • Renew Your Contract
  • Manage Services
  • Announcements

Support Tools

Watch Fios


  • Visual 411