07-28-2012 04:02 PM
Every time I go to sign in for Games on Demand, a box opens and states "not available now, check to see if my router is connected, if I am working offline". I checked all connections: they were fine, Not offline. Unplugged modem and waited a minute and plugged it back in; all lights are on and still no connection to my games. Anyone know what to do?
jazzyj
Solved! Go to Solution.
08-08-2012 11:27 AM
Is your modem's and/or computer's Firewall enabled? They can prevent Games on Demand from working correctly.
08-23-2012 11:43 AM
Just wanted to say thanks for the advice. It was my firewall.
09-02-2012 08:14 PM
You're welcome! Glad to hear the problem was found.
01-20-2013 01:46 PM
Why do I keep having this problem
04-23-2013 04:47 AM
I have been trying to get onto my verizon games since last evening & it keeps telling me "failure to login" but doesn't ask me to login.
04-23-2013 04:50 AM
How many times do I have to say this before I get fed up & change over to COmcast? I keep having problems logging onto my games. I shouldn't have this problem continuously> I want an asnwer ASAP! Michael the online techalways helped me but I can't even access them.
05-13-2013 08:59 AM
The Games on Demand is no longer offered and Verizon states that it is grandfathered in for prior customers. We have been experiencing this problem for a while. Verizon is aware of the issue but they continue to bill you for the service.