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Contributor
jazzyj
Posts: 2
Registered: ‎07-28-2012
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Accepted Solution

Games on Demand not responding

Every time I go to sign in for Games on Demand, a box opens and states  "not available now, check to see if my router is connected, if I am working offline".  I checked all connections: they were fine,  Not offline.  Unplugged modem and waited a minute and plugged it back in; all lights are on and still no connection to my games.  Anyone know what to do?

jazzyj

Gold Contributor VII
Smith6612
Posts: 4,668
Registered: ‎12-15-2010

Re: Games on Demand not responding

Is your modem's and/or computer's Firewall enabled? They can prevent Games on Demand from working correctly.

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Remember: YouTube is not a comprehensive benchmark. See the Google Product forums for slowdown issues.
Wireless issues? http://tinyurl.com/mfh3sud
Contributor
jazzyj
Posts: 2
Registered: ‎07-28-2012
0 Kudos

Re: Games on Demand not responding

Just wanted to say thanks for the advice.  It was my firewall.

Gold Contributor VII
Smith6612
Posts: 4,668
Registered: ‎12-15-2010
0 Kudos

Re: Games on Demand not responding

You're welcome! Glad to hear the problem was found.

========
Remember: YouTube is not a comprehensive benchmark. See the Google Product forums for slowdown issues.
Wireless issues? http://tinyurl.com/mfh3sud
Contributor
peedy51
Posts: 1
Registered: ‎01-20-2013
0 Kudos

Re: Games on Demand not responding

Why do I keep having this problem

 

Contributor
MisterButtons
Posts: 2
Registered: ‎04-23-2013
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Re: Games on Demand not responding

I have been trying to get onto my verizon games since last evening & it keeps telling me "failure to login" but doesn't ask me to login.

 

Contributor
MisterButtons
Posts: 2
Registered: ‎04-23-2013
0 Kudos

Re: Games on Demand not responding

How many times do I have to say this before I get fed up & change over to COmcast?  I keep having problems logging onto my games.  I shouldn't have this problem continuously> I want an asnwer ASAP!  Michael the online techalways helped me but I can't even access them.

Contributor
Bap4sur
Posts: 1
Registered: ‎05-13-2013
0 Kudos

Re: Games on Demand not responding

The Games on Demand is no longer offered  and Verizon states that it is grandfathered in for prior customers. We have been experiencing this problem for a while. Verizon is aware of the issue but they continue to bill you for the service.

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