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Contributor
Chantelle
Posts: 1
Registered: ‎09-21-2012
0 Kudos

Re: Getting knocked off DSL Internet

Having the same problem they even sent me a new Router and i'm still having problems

Contributor
asg309
Posts: 1
Registered: ‎09-22-2012
0 Kudos

Re: Getting knocked off DSL Internet

I'm in nyc and having the same issue.  It's been happening for the last few days.  I have tried two modems and swapped all the cables with no luck.  Just got off the phone with verizon and have a case.  Said they will call me back within 24-48hrs.

Gold Contributor VII
Smith6612
Posts: 5,780
Registered: ‎12-15-2010
0 Kudos

Re: Getting knocked off DSL Internet


zadnor wrote:

This won't really help anyone except to the degree that perhaps the more people who post regarding this problem, the more likely they will be to see just how dissatisfied customers are becoming and do something about it. I am in Boston. I have been having problems with my connection since April. I reboot my connection at least once a da. At least. It hasn't gotten awful the last three months and justhorrible of late. I have tried all the DSL 101 methods so I don't need someone I can't understand taking me through it again. Today it took me over 1.5 hours to download an uodate to an iPad app. That was lucky, mopst of my attempts don;t even connect. About half the time I try to stream something, I cannot. I used to get an alternation between a steady green and a flashing "internet" signal. Most of the time now it just flashes. Verizon gave me a new modem which helped,,,a little.

 

Be aware, Verizon gave me a number to call next time thingsd were slow. I have called several times, each time getting a message that they are "unusually busy" and wait time is over half an hour. It happens every time anytime of day. Note to Verizon: if it is always like that, it isn't :unusual" Today I decided to wait. I have been on hold for almost three hours. No lie. Three hours. So don't call unless you have time to kill.


 Part of the slow speed issue you were seeing while downloading iOS or for that matter an iPad app is due to load on Apple's end. We have two devices here that took over two hours just to download a 900MB iOS6 update, and also another half an hour to download the app updates for them. The problem was due to tons of folks hitting Apple's regional servers, so the devices had to deal with demand from others.

 

If your Internet service however is always like that, I would consider seeing what the problem is and if there is a way to correct it. I've had DSL service for 7 years and as of right now it has held rock solid with a few blips, which is normal for any ISP.

 


Dantoine wrote:

Smith6612

 

Thanks for your honest and thoughtful reply. Nice to meet you. I work in IT & media technology in the NY Tri-state area. Live in the Bronx.

 

For two days now I have no internet service. DSL light is solid green Internet LED is off.!! Typing this at work. Called Verizon today twice and could not stay on hold for more than 30 min. Tried their Live Chat and was transferred in Chat 5 times. Finally they offered me a $2.00 credit for my pain and suffering for 2 days. HA!!!

 

FIOS is not available in my area. They stopped 3 blocks short of my area and I'm told will not continue anytime soon.  I would do Optimum Online but I 'm not reading good things about them either.

 

Verizon needs to get their act together....

 

Appreciate your insight and willingness to help.:smileyhappy:


Nice to meet you too! On the other end of the state from you but I happen to also work in IT. Was Verizon able to fix that problem for you at all? If not, for those sort of issues before they start looking into your line both connectivity wise and network wise they'll have you reset the modem and try to re-configure it. But, as it was working previously it's possible you don't have a working route into the network if the modem checks out. I've seen this sort of issue take place when a DSLAM port develops a problem, or when the ATM Virtual Circuit you're on goes down or even if your line's provisioning gets messed with and the system fails to complete for example, a speed change. A line running on marginal signal can also cause that too.

 

 

========
The first to bring me 1Gbps Fiber for $30/m wins!
Employee
Anthony_VZ
Posts: 3,220
Registered: ‎02-24-2011
0 Kudos

Re: Getting knocked off DSL Internet

Since we haven't heard back from you or have received a form submission as requested in your private support case, it appears assistance is no longer required. If you need any future help with your Verizon service, please make a post here on the forums so we can assist.

Anthony_VZ

**If someones post has helped you, please acknowledge their assistance by clicking the red thumbs up button to give them Kudos. If you are the original poster and any response gave you your answer, please mark the post that had the answer as the solution**

Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or plan

Contributor
Dantoine
Posts: 8
Registered: ‎08-30-2012
0 Kudos

Re: Getting knocked off DSL Internet

To Anthony_VZ

 

Is your post/reply directed to everyone in this thread or to an individual?

 

Plus your reply seems to suggest that Verizon will respond based upon these posts in this forum?

 

Please clarify.

Copper Contributor
lordthor2001
Posts: 15
Registered: ‎04-22-2012
0 Kudos

Re: Getting knocked off DSL Internet

I'm also having a horrible time getting knocked off DSL Internet. Its been really bad the past 2 weeks. I have tried all the usual suggestions: restart modem, restart gateway, reboot computers, etc. But I know this won't fix the problem, because the frequent disconnects (sometimes i get disconnected as i am reconnecting from the last dc) occur on both computers at the exact same time ( both wired network) and the router/modem indicates loss of incoming internet connection.

       (Verizon Modem Actiontec GT784WN)

   

 

         Any suggestions?

Gold Contributor VII
Smith6612
Posts: 5,780
Registered: ‎12-15-2010
0 Kudos

Re: Getting knocked off DSL Internet


lordthor2001 wrote:

I'm also having a horrible time getting knocked off DSL Internet. Its been really bad the past 2 weeks. I have tried all the usual suggestions: restart modem, restart gateway, reboot computers, etc. But I know this won't fix the problem, because the frequent disconnects (sometimes i get disconnected as i am reconnecting from the last dc) occur on both computers at the exact same time ( both wired network) and the router/modem indicates loss of incoming internet connection.

       (Verizon Modem Actiontec GT784WN)

   

 

         Any suggestions?


If you could supply some Transceiver Statistics that might help. If you log into the ActionTec at http://192.168.1.1 (which is default), click on Status at the top of the page and then click on DSL Status. You can copy and paste the information on that page into your next post.

 

Login for the modem should be one of the following unless you or someone else changed it:

 

admin/password

admin/password1

admin/admin

admin/admin1

admin/verizon

admin/verizon1

========
The first to bring me 1Gbps Fiber for $30/m wins!
Copper Contributor
lordthor2001
Posts: 15
Registered: ‎04-22-2012
0 Kudos

Re: Getting knocked off DSL Internet

Not sure if this is all the right info. There isn't anything titled quite the same as you requested.

WAN Status Connection Status

Connection Status
Broadband:CONNECTED
Internet Service Provider:CONNECTED

 

PPP Status

PPP Parameter Status
User Name:admin
PPP Type:PPPoE
LCP State:UP
IPCP State:UP
Authentication Failures:0
Session Time:9 Days, 19H:42M:36S
Packets Sent:13314321
Packets Received:35906981

 

Broadband Status

Broadband Parameter Status
VPI:0
VCI:35
Broadband Mode Setting:ADSL2+
Broadband Negotiated Mode:ADSL2+
Connection Status:CONNECTED
Downstream Speed:7611 Kbps
Upstream Speed:860 Kbps
Retrains:72
Retrain Timer:0 Days, 0H:40M:52S
ATM QoS class:UBR
Near End CRC Errors Interleave:136197
Near End CRC Errors Fastpath :N/A
Far End CRC Errors Interleave :0
Far End CRC Errors Fastpath :N/A
30 Minute Near End CRC Interleave :3
30 Minute Near End CRC Fastpath :N/A
30 Minute Far End CRC Interleave :0
30 Minute Far End CRC Fastpath :N/A
Near End RS FEC Interleave :0
Near End RS FEC Fastpath :N/A
Far End RS FEC Interleave :0
Far End RS FEC Fastpath :N/A
30 Minute Near End FEC Interleave :1792
30 Minute Near End FEC Fastpath :N/A
30 Minute Far End FEC Interleave :0
30 Minute Far End FEC Fastpath :N/A
30 Minute Discarded Packets Downstream :0
30 Minute Discarded Packets Upstream :0
SNR Downstream :7 dB
SNR Upstream :13 dB
Attenuation Downstream :36 dB
Attenuation Upstream :18 dB
Power Downstream20.1 dBm
Power Upstream12.3 dBm

 

Downstream Rate:
7611Kbps
Upstream Rate:
860Kbps
DNS Address #1:
68.237.161.12
DNS Address #2:
71.250.0.12

System Log

Enable LoggingDisable Logging 
DATE TIME SYSTEM ACTION
11/08/201203:00:46 AMkernelLine 0: ADSL link down
11/08/201203:00:46 AMkernelbcmxtmcfg: XTM Link Information, port = 0, State = DOWN, Service Support = ATM
11/08/201203:00:46 AMkernelHOST XTM Tx ch 0 down success
11/08/201203:00:46 AMkernelbcmxtmcfg: Connection DOWN, LinkActiveStatus=0x0
11/08/201203:00:49 AMkernelLine 0: xDSL G.994 training
11/08/201203:01:00 AMkernelLine 0: ADSL G.992 started
11/08/201203:01:04 AMkernelLine 0: ADSL G.992 channel analysis
11/08/201203:01:09 AMkernelLine 0: ADSL G.992 message exchange
11/08/201203:01:10 AMkernelLine 0: ADSL link down
11/08/201203:01:11 AMkernelLine 0: xDSL G.994 training
11/08/201203:01:21 AMkernelLine 0: ADSL G.992 started
11/08/201203:01:26 AMkernelLine 0: ADSL G.992 channel analysis
11/08/201203:01:30 AMkernelLine 0: ADSL G.992 message exchange
11/08/201203:01:31 AMkernelLine 0: ADSL link up, Bearer 0, us=860, ds=7611
11/08/201203:01:31 AMkernelbcmxtmcfg: XTM Link Information, port = 0, State = UP, Service Support = ATM
11/08/201203:01:31 AMkernelXTM Init: 400 tx BDs at 0xa2fce000
11/08/201203:01:31 AMkernelbcmxtmcfg: Connection UP, LinkActiveStatus=0x1, US=860000, DS=7611000
11/08/201203:13:10 AMkernelLine 0: ADSL link down
11/08/201203:13:10 AMkernelbcmxtmcfg: XTM Link Information, port = 0, State = DOWN, Service Support = ATM
11/08/201203:13:10 AMkernelHOST XTM Tx ch 0 down success
11/08/201203:13:10 AMkernelbcmxtmcfg: Connection DOWN, LinkActiveStatus=0x0
11/08/201203:13:13 AMkernelLine 0: xDSL G.994 training
11/08/201203:13:24 AMkernelLine 0: ADSL G.992 started
11/08/201203:13:28 AMkernelLine 0: ADSL G.992 channel analysis
11/08/201203:13:33 AMkernelLine 0: ADSL G.992 message exchange
11/08/201203:13:34 AMkernelLine 0: ADSL link down
11/08/201203:13:35 AMkernelLine 0: xDSL G.994 training
11/08/201203:13:45 AMkernelLine 0: ADSL G.992 started
11/08/201203:13:50 AMkernelLine 0: ADSL G.992 channel analysis
11/08/201203:13:54 AMkernelLine 0: ADSL G.992 message exchange
11/08/201203:13:55 AMkernelLine 0: ADSL link up, Bearer 0, us=860, ds=7611
11/08/201203:13:55 AMkernelbcmxtmcfg: XTM Link Information, port = 0, State = UP, Service Support = ATM
11/08/201203:13:55 AMkernelXTM Init: 400 tx BDs at 0xa2e06000
11/08/201203:13:55 AMkernelbcmxtmcfg: Connection UP, LinkActiveStatus=0x1, US=860000, DS=7611000
11/08/201203:19:56 AMkernelLine 0: ADSL link down
11/08/201203:19:56 AMkernelbcmxtmcfg: XTM Link Information, port = 0, State = DOWN, Service Support = ATM
11/08/201203:19:56 AMkernelHOST XTM Tx ch 0 down success
11/08/201203:19:56 AMkernelbcmxtmcfg: Connection DOWN, LinkActiveStatus=0x0
11/08/201203:19:58 AMkernelLine 0: xDSL G.994 training
11/08/201203:20:08 AMkernelLine 0: ADSL G.992 started
11/08/201203:20:13 AMkernelLine 0: ADSL G.992 channel analysis
11/08/201203:20:17 AMkernelLine 0: ADSL G.992 message exchange
11/08/201203:20:18 AMkernelLine 0: ADSL link down
11/08/201203:20:19 AMkernelLine 0: xDSL G.994 training
11/08/201203:20:30 AMkernelLine 0: ADSL G.992 started
11/08/201203:20:34 AMkernelLine 0: ADSL G.992 channel analysis
11/08/201203:20:39 AMkernelLine 0: ADSL G.992 message exchange
11/08/201203:20:40 AMkernelLine 0: ADSL link up, Bearer 0, us=860, ds=7611
11/08/201203:20:40 AMkernelbcmxtmcfg: XTM Link Information, port = 0, State = UP, Service Support = ATM
11/08/201203:20:40 AMkernelXTM Init: 400 tx BDs at 0xa2ed2000
11/08/201203:20:40 AMkernelbcmxtmcfg: Connection UP, LinkActiveStatus=0x1, US=860000, DS=7611000
11/08/201203:25:45 AM -- MARK --
11/08/201203:30:43 AMkernelLine 0: ADSL link down
11/08/201203:30:43 AMkernelbcmxtmcfg: XTM Link Information, port = 0, State = DOWN, Service Support = ATM
11/08/201203:30:43 AMkernelHOST XTM Tx ch 0 down success
11/08/201203:30:43 AMkernelbcmxtmcfg: Connection DOWN, LinkActiveStatus=0x0
11/08/201203:30:59 AMkernelLine 0: xDSL G.994 training
11/08/201203:31:10 AMkernelLine 0: ADSL G.992 started
11/08/201203:31:14 AMkernelLine 0: ADSL G.992 channel analysis
11/08/201203:31:18 AMkernelLine 0: ADSL G.992 message exchange
11/08/201203:31:19 AMkernelLine 0: ADSL link down
11/08/201203:31:20 AMkernelLine 0: xDSL G.994 training
11/08/201203:31:31 AMkernelLine 0: ADSL G.992 started
11/08/201203:31:35 AMkernelLine 0: ADSL G.992 channel analysis
11/08/201203:31:40 AMkernelLine 0: ADSL G.992 message exchange
11/08/201203:31:41 AMkernelLine 0: ADSL link up, Bearer 0, us=860, ds=7611
11/08/201203:31:41 AMkernelbcmxtmcfg: XTM Link Information, port = 0, State = UP, Service Support = ATM
11/08/201203:31:41 AMkernelXTM Init: 400 tx BDs at 0xa2ed2000
11/08/201203:31:41 AMkernelbcmxtmcfg: Connection UP, LinkActiveStatus=0x1, US=860000, DS=7611000
11/08/201204:25:45 AM -- MARK --
11/08/201205:25:45 AM -- MARK --
11/08/201206:25:45 AM -- MARK --
11/08/201207:25:45 AM -- MARK --
11/08/201208:25:45 AM -- MARK --
11/08/201209:25:44 AM -- MARK --
11/08/201210:25:44 AM -- MARK --
11/08/201211:25:44 AM -- MARK --
11/08/201212:25:45 PM -- MARK --
11/08/201201:25:45 PM -- MARK --
11/08/201202:25:45 PM -- MARK --
11/08/201203:25:45 PM -- MARK --
11/08/201204:25:45 PM -- MARK --
11/08/201205:25:44 PM -- MARK --
11/08/201206:25:44 PM -- MARK --
11/08/201207:25:44 PM -- MARK --
11/08/201207:28:01 PMkernelLine 0: ADSL link down
11/08/201207:28:01 PMkernelbcmxtmcfg: XTM Link Information, port = 0, State = DOWN, Service Support = ATM
11/08/201207:28:01 PMkernelHOST XTM Tx ch 0 down success
11/08/201207:28:01 PMkernelbcmxtmcfg: Connection DOWN, LinkActiveStatus=0x0
11/08/201207:28:03 PMkernelLine 0: xDSL G.994 training
11/08/201207:28:13 PMkernelLine 0: ADSL G.992 started
11/08/201207:28:18 PMkernelLine 0: ADSL G.992 channel analysis
11/08/201207:28:22 PMkernelLine 0: ADSL G.992 message exchange
11/08/201207:28:23 PMkernelLine 0: ADSL link down
11/08/201207:28:24 PMkernelLine 0: xDSL G.994 training
11/08/201207:28:35 PMkernelLine 0: ADSL G.992 started
11/08/201207:28:39 PMkernelLine 0: ADSL G.992 channel analysis
11/08/201207:28:43 PMkernelLine 0: ADSL G.992 message exchange
11/08/201207:28:44 PMkernelLine 0: ADSL link up, Bearer 0, us=860, ds=7611
11/08/201207:28:44 PMkernelbcmxtmcfg: XTM Link Information, port = 0, State = UP, Service Support = ATM
11/08/201207:28:44 PMkernelXTM Init: 400 tx BDs at 0xa2ea4000
11/08/201207:28:44 PMkernelbcmxtmcfg: Connection UP, LinkActiveStatus=0x1, US=860000, DS=7611000

 

Auto Refresh Every10 Sec20 Sec30 Sec1 MinuteManual Refresh 

 

Copper Contributor
lordthor2001
Posts: 15
Registered: ‎04-22-2012
0 Kudos

Re: Getting knocked off DSL Internet

New info from 11/16/2012:
 
 
 
 
 
 
System Log
Enable LoggingDisable Logging 
DATE TIME SYSTEM ACTION
11/15/201202:17:50 PM -- MARK --
11/15/201203:17:50 PM -- MARK --
11/15/201204:17:50 PM -- MARK --
11/15/201205:17:50 PM -- MARK --
11/15/201206:17:50 PM -- MARK --
11/15/201207:17:50 PM -- MARK --
11/15/201208:17:49 PM -- MARK --
11/15/201209:17:49 PM -- MARK --
11/15/201210:16:15 PMkernelLine 0: ADSL link down
11/15/201210:16:15 PMkernelbcmxtmcfg: XTM Link Information, port = 0, State = DOWN, Service Support = ATM
11/15/201210:16:15 PMkernelHOST XTM Tx ch 0 down success
11/15/201210:16:15 PMkernelbcmxtmcfg: Connection DOWN, LinkActiveStatus=0x0
11/15/201210:16:23 PMkernelLine 0: xDSL G.994 training
11/15/201210:16:33 PMkernelLine 0: ADSL G.992 started
11/15/201210:16:38 PMkernelLine 0: ADSL G.992 channel analysis
11/15/201210:16:42 PMkernelLine 0: ADSL G.992 message exchange
11/15/201210:16:43 PMkernelLine 0: ADSL link down
11/15/201210:16:44 PMkernelLine 0: xDSL G.994 training
11/15/201210:16:55 PMkernelLine 0: ADSL G.992 started
11/15/201210:16:59 PMkernelLine 0: ADSL G.992 channel analysis
11/15/201210:17:04 PMkernelLine 0: ADSL G.992 message exchange
11/15/201210:17:05 PMkernelLine 0: ADSL link up, Bearer 0, us=860, ds=7611
11/15/201210:17:05 PMkernelbcmxtmcfg: XTM Link Information, port = 0, State = UP, Service Support = ATM
11/15/201210:17:05 PMkernelXTM Init: 400 tx BDs at 0xa2e20000
11/15/201210:17:05 PMkernelbcmxtmcfg: Connection UP, LinkActiveStatus=0x1, US=860000, DS=7611000
11/15/201210:17:49 PM -- MARK --
11/15/201210:56:27 PMsyslogRENEW IP 192.168.1.4
11/15/201211:17:50 PM -- MARK --
11/16/201212:17:50 AM -- MARK --
11/16/201201:17:50 AM -- MARK --
11/16/201201:42:29 AMkernelLine 0: ADSL link down
11/16/201201:42:29 AMkernelbcmxtmcfg: XTM Link Information, port = 0, State = DOWN, Service Support = ATM
11/16/201201:42:29 AMkernelHOST XTM Tx ch 0 down success
11/16/201201:42:29 AMkernelbcmxtmcfg: Connection DOWN, LinkActiveStatus=0x0
11/16/201201:42:34 AMkernelLine 0: xDSL G.994 training
11/16/201201:42:45 AMkernelLine 0: ADSL G.992 started
11/16/201201:42:49 AMkernelLine 0: ADSL G.992 channel analysis
11/16/201201:42:54 AMkernelLine 0: ADSL G.992 message exchange
11/16/201201:42:55 AMkernelLine 0: ADSL link down
11/16/201201:42:56 AMkernelLine 0: xDSL G.994 training
11/16/201201:43:06 AMkernelLine 0: ADSL G.992 started
11/16/201201:43:11 AMkernelLine 0: ADSL G.992 channel analysis
11/16/201201:43:15 AMkernelLine 0: ADSL G.992 message exchange
11/16/201201:43:16 AMkernelLine 0: ADSL link up, Bearer 0, us=860, ds=7611
11/16/201201:43:16 AMkernelbcmxtmcfg: XTM Link Information, port = 0, State = UP, Service Support = ATM
11/16/201201:43:16 AMkernelXTM Init: 400 tx BDs at 0xa2e20000
11/16/201201:43:16 AMkernelbcmxtmcfg: Connection UP, LinkActiveStatus=0x1, US=860000, DS=7611000
11/16/201201:47:05 AMkernelLine 0: ADSL link down
11/16/201201:47:05 AMkernelbcmxtmcfg: XTM Link Information, port = 0, State = DOWN, Service Support = ATM
11/16/201201:47:05 AMkernelHOST XTM Tx ch 0 down success
11/16/201201:47:05 AMkernelbcmxtmcfg: Connection DOWN, LinkActiveStatus=0x0
11/16/201201:47:07 AMkernelLine 0: xDSL G.994 training
11/16/201201:47:17 AMkernelLine 0: ADSL G.992 started
11/16/201201:47:22 AMkernelLine 0: ADSL G.992 channel analysis
11/16/201201:47:26 AMkernelLine 0: ADSL G.992 message exchange
11/16/201201:47:27 AMkernelLine 0: ADSL link down
11/16/201201:47:28 AMkernelLine 0: xDSL G.994 training
11/16/201201:47:39 AMkernelLine 0: ADSL G.992 started
11/16/201201:47:43 AMkernelLine 0: ADSL G.992 channel analysis
11/16/201201:47:48 AMkernelLine 0: ADSL G.992 message exchange
11/16/201201:47:48 AMkernelLine 0: ADSL link up, Bearer 0, us=860, ds=7611
11/16/201201:47:48 AMkernelbcmxtmcfg: XTM Link Information, port = 0, State = UP, Service Support = ATM
11/16/201201:47:48 AMkernelXTM Init: 400 tx BDs at 0xa2e20000
11/16/201201:47:48 AMkernelbcmxtmcfg: Connection UP, LinkActiveStatus=0x1, US=860000, DS=7611000
11/16/201202:17:49 AM -- MARK --
11/16/201202:22:31 AMkernelLine 0: ADSL link down
11/16/201202:22:31 AMkernelbcmxtmcfg: XTM Link Information, port = 0, State = DOWN, Service Support = ATM
11/16/201202:22:31 AMkernelHOST XTM Tx ch 0 down success
11/16/201202:22:31 AMkernelbcmxtmcfg: Connection DOWN, LinkActiveStatus=0x0
11/16/201202:22:34 AMkernelLine 0: xDSL G.994 training
11/16/201202:22:44 AMkernelLine 0: ADSL G.992 started
11/16/201202:22:49 AMkernelLine 0: ADSL G.992 channel analysis
11/16/201202:22:53 AMkernelLine 0: ADSL G.992 message exchange
11/16/201202:22:54 AMkernelLine 0: ADSL link down
11/16/201202:22:55 AMkernelLine 0: xDSL G.994 training
11/16/201202:23:05 AMkernelLine 0: ADSL G.992 started
11/16/201202:23:10 AMkernelLine 0: ADSL G.992 channel analysis
11/16/201202:23:14 AMkernelLine 0: ADSL G.992 message exchange
11/16/201202:23:15 AMkernelLine 0: ADSL link up, Bearer 0, us=860, ds=7611
11/16/201202:23:15 AMkernelbcmxtmcfg: XTM Link Information, port = 0, State = UP, Service Support = ATM
11/16/201202:23:15 AMkernelXTM Init: 400 tx BDs at 0xa2e20000
11/16/201202:23:15 AMkernelbcmxtmcfg: Connection UP, LinkActiveStatus=0x1, US=860000, DS=7611000
11/16/201202:28:01 AMkernelLine 0: ADSL link down
11/16/201202:28:01 AMkernelbcmxtmcfg: XTM Link Information, port = 0, State = DOWN, Service Support = ATM
11/16/201202:28:01 AMkernelHOST XTM Tx ch 0 down success
11/16/201202:28:01 AMkernelbcmxtmcfg: Connection DOWN, LinkActiveStatus=0x0
11/16/201202:28:03 AMkernelLine 0: xDSL G.994 training
11/16/201202:28:13 AMkernelLine 0: ADSL G.992 started
11/16/201202:28:18 AMkernelLine 0: ADSL G.992 channel analysis
11/16/201202:28:22 AMkernelLine 0: ADSL G.992 message exchange
11/16/201202:28:23 AMkernelLine 0: ADSL link down
11/16/201202:28:24 AMkernelLine 0: xDSL G.994 training
11/16/201202:28:34 AMkernelLine 0: ADSL G.992 started
11/16/201202:28:39 AMkernelLine 0: ADSL G.992 channel analysis
11/16/201202:28:43 AMkernelLine 0: ADSL G.992 message exchange
11/16/201202:28:44 AMkernelLine 0: ADSL link up, Bearer 0, us=860, ds=7611
11/16/201202:28:44 AMkernelbcmxtmcfg: XTM Link Information, port = 0, State = UP, Service Support = ATM
11/16/201202:28:44 AMkernelXTM Init: 400 tx BDs at 0xa2e20000
11/16/201202:28:44 AMkernelbcmxtmcfg: Connection UP, LinkActiveStatus=0x1, US=860000, DS=7611000
11/16/201202:30:52 AMkerneldevice br0 entered promiscuous mode
11/16/201202:30:56 AMkerneldevice br0 left promiscuous mode

 

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Copyright © 2011 Actiontec Inc. All Rights Reserved
Gold Contributor VII
Smith6612
Posts: 5,780
Registered: ‎12-15-2010
0 Kudos

Re: Getting knocked off DSL Internet

Your issue is due to the fact that your line is having some trouble maintaining connectivity on a physical basis. Your line is reasonably long, but it shouldn't be out of base for 7M service as you do have ADSL2+ in use. If you have access to your NID, you may wish to consider connecting your modem up to the NID to see if you can achieve some better results and statistics. Most modern NIDs have a test jack you can connect the modem to. If you can get to it, I'd lke to see the new statistics that appear

 

For information on what a NID is, take a look at this: http://www.dslreports.com/faq/1317

========
The first to bring me 1Gbps Fiber for $30/m wins!
 

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