|This is the last time your account was accessed.|
Connect with us
Watch thousands of your favorite TV shows and movies On Demand and Live. Rent or buy your favorites and watch them on any device. Or, check what's on tonight and program your DVR. You can do it all!
Watch Free TV & Movies
Rent or Buy
Set your TV Viewing Experience
Check out this personalized, real-time feed featuring the latest content and entertainment from around the Web including new headlines, sports, entertainment and more.
08-10-2009 08:22 AM
I just purchased and installed a new desktop computer and am having trouble setting up my Verizon DSL service. Never had any problems with the old computer. I connected my Westell 6100 modem (using Ethernet cable) to the new computer, the DSL green light is steady, but I can't access the internet. I've attempted to run the account setup from the Verizon CD several times but get a "Fail connection to server" message each time. I contacted Verizon tech support but they weren't able to diagnose the problem (and disconnected me when they put me on hold to schedule a service appointment). Any suggestions?? My new computer uses the Windows Vista operating system ... Is that the problem?? I heard there are some compatibility issues with Vista. Is it even necessary to run the account setup from the Verizon CD ... I've heard from a couple folks that it isn't? Thanks.
08-10-2009 08:08 PM