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Intermittent high ping issues
nivekuil
Newbie
‎02-05-2012 04:41 PM

I've been having occasional high ping issues for quite a while now. They come and go at irregular times, and I'm not sure how to resolve this. Other computers on the network are showing similar latency.

A traceroute to google's public DNS:

Traceroute to (8.8.8.8)

1 L100.LSANCA-DSL-23.verizon-gni.net (71.104.144.1) 1644 ms 1088 ms 1346 ms
2 G10-2-2823.LSANCA-LCR-08.verizon-gni.net (130.81.45.208) 886 ms 1118 ms 716 ms
3 so-7-0-1-0.LAX01-BB-RTR2.verizon-gni.net (130.81.29.142) 1352 ms 1096 ms 1366 ms
4 0.so-2-2-0.XL4.LAX15.ALTER.NET (152.63.10.121) 1026 ms 1432 ms 1246 ms
5 0.so-1-0-0.XT2.NYC4.ALTER.NET (152.63.64.126) 550 ms 792 ms 590 ms
6 TenGigE0-7-0-0.GW8.NYC4.ALTER.NET (152.63.22.45) 846 ms 884 ms 312 ms
7 Internet-gw.customer.alter.net (152.179.72.66) 134 ms 180 ms 444 ms
8 * (72.14.238.232) 274 ms 94 ms 712 ms
9 * (209.85.252.2) 530 ms 1114 ms 1276 ms
10 * (72.14.239.93) 1294 ms 1406 ms 1418 ms
11 * (72.14.236.200) 1586 ms 690 ms 106 ms
12 * (216.239.49.145) 106 ms 108 ms 354 ms
13 google-public-dns-a.google.com (8.8.8.8) 296 ms 104 ms 148 ms

Transceiver statistics:

Transceiver Revision:7.2.3.0 
Vendor ID Code:4 
Line Mode:G.DMT Mode 
Data Path:Interleaved 
 
Transceiver InformationDownstream PathUpstream Path
DSL Speed (Kbits/Sec)3360736
Margin (dB)13.510.0
Line Attenuation (dB)55.031.0
Transmit Power (dBm)17.811.8
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Re: Intermittent high ping issues
dslr595148
Community Leader
Community Leader
‎02-07-2012 07:16 AM

#1 Visit http://www.giganews.com/line_info.html and post up the Traceroute the page shows, if you wish. Be aware that the final hop (bottom-most line of the trace) will contain a hop with your IP address in it. Remove that line. What I'm looking for is a line that mentions "ERX" in it's name towards the end. If for some reason the trace does not complete (two lines full of Stars), keep the trace route intact.

#2 Have you tried connecting your modem to the NID ?

I point to http://www.dslreports.com/faq/1317

#3 What is the brand and model of this DSL modem?

#4 If you have a RJ-45 WAN port router: What is the brand and model of it?

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