Customers With Disabilities
  • Shop

    Order Services

    See All Plans & Bundles

    Special Deals



    Current Customers

    Add or Change Services

    Renew or Change Bundle

    Find out which Verizon services are available at your address.

  • My Verizon

    Email & Calls

    Check Email

    Verizon Visual 411



    Bill & Payment

    View Bill

    Pay Final Bill

    Manage Auto Pay

    Manage Paper Free Billing

    My Services

    Add or Change Services

    Suspend My Service

    Renew or Change Bundle

    Review Account

    Manage My Internet

    Manage My Voice


    My Rewards+

    Manage My Rewards+

    Refer a Friend




  • Support

    Community help





    Search Support

    Connect with us

    Verizon on Facebook Verizon on Twitter Verizon on Google Plus Verizon on YouTube

  • Watch Fios

    Watch thousands of your favorite TV shows and movies On Demand and Live. Rent or buy your favorites
    and watch them on any device. Or, check what's on tonight and program your DVR. You can do it all!

    Watch Free TV & Movies



    Rent or Buy

    Set your TV Viewing Experience

  • Trending

    Check out this personalized, real-time feed featuring the latest content and entertainment from around the Web including new headlines, sports, entertainment and more.

    News & Lifestyle

    Have a laugh, learn a trick and discover the awesomeness of Fios. Explore Fios Lounge today.

    Fios Lounge





Posts: 1
Registered: ‎01-26-2013
0 Kudos

Internet usage

I want to know how much Internet data I used during the last billing cycle on my DSL line. How can I get that informaton?

Platinum Contributor I
Posts: 6,556
Registered: ‎12-15-2010
0 Kudos

Re: Internet usage

No known way to check as far as what Verizon offers. You can "guesstimate" based on some of the counters indicated in the modem's Statistics pages but by no means will it be accurate. If you use a third party router or have third party firmware installed to a router, there's a good chance it may have some sort of way to monitor your data usage. My DD-WRT powered router for example does, and I'm using a couple hundred Gigabytes a month.


Either way, if it's just because you're curious then that's fine, but otherwise I wouldn't worry about it. Verizon is keeping their DSL product unmetered as of right now, and rightfully so. I can't say much about Verizon Wireless's HomeFusion service though where they HAVE data caps and must supply a way to monitor it.

Copper Contributor
Posts: 25
Registered: ‎07-21-2011
0 Kudos

Re: Internet usage

It's funny, but I just asked the same question elsewhere [the search function didn't return this thread].


While I know that DSL bandwidth is "unlimited" from a customer standpoint, I also know that a *lot* of work goes into setting things up such that "excess bandwidth" isn't sitting out there unused/unsold.


There has got to be some way to determine, even if it's roughly, how much DSL bandwidth one is consuming.  The question is, how?


For those of us thinking of going truly wireless, and with most MiFi plans not offering unlimited usage, it's almost critical to know what your existing DSL bandwidth usage is before choosing a starter plan.



Platinum Contributor I
Posts: 6,556
Registered: ‎12-15-2010
0 Kudos

Re: Internet usage



There are some other, per-PC solutions that you can use that monitors bandwidth on a particular computer, but they are easily skewed by traffic within your home network and don't quite work completely on mobile phones, that require their own apps to measure data usage.


If anything, you may be able to get some logs from Verizon if you can get the right person to take a look but I doubt they'll cough up much given how they currently manage bandwidth usage (aka, folks on FiOS doing 30TB/m without hearing a peep from Verizon).


I can only suggest using a third party router with built-in bandwidth monitoring and connecting your entire home network up to it. for a month or two. That should give a good gauge of how much you're using. If you Netflix or have a home of gamers, expect a Netflix movie to use around 1GB a movie, expect games to use a small amount of data around 300MB a month factoring in small patches and online play, and for any additional traffic such as YouTube, give or take about 30MB per video implying some length, or some viewing of short 720p content.


If you're multimedia or video game heavy, a capped plan won't be for you nor would Wireless. But, I won't be the judge Smiley Happy


My Verizon

  • Check Email
  • Add or Change Services
  • Suspend My Service
  • Renew Your Contract
  • Manage Services
  • Announcements

Support Tools

Watch Fios


  • Visual 411