10-29-2010 03:26 PM
I ordered high speed internet (faster plan) yesterday. I chose combined modem and wireless router.
Today I just received the self-installation kit and I found out that several items are missing. The first one is the phone line filter and the second one is the CD.
The package only contains a modem, phone line, cable line, power cord, user guide, and quick uide. That is it.
I want to know what else is missing in my package?
Thank You in advance.
10-29-2010 03:33 PM
Hi maximilianmai
This is a peer to peer support forum. If you contact Verizon directly, they can not only answer your question, but arrange to replace anything that is missing.
10-29-2010 05:15 PM
While I agree with the other poster:
What is the brand and model of your modem combo?
I or some else, might know something on how to get by without the CD..
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10-31-2010 10:20 AM
The model is Westell 7500 Router.
10-31-2010 01:06 PM
Ok.
#1 Try going to https://activate.verizon.net/launch/welcome
#2 Folllow the directions there.
^^
If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.