Customers With Disabilities
  • RESIDENTIAL
  • BUSINESS

    Verizon Business Sites

  • WIRELESS
Reply
Contributor
WPG_101
Posts: 1
Registered: ‎07-20-2012
0 Kudos

Low, inconsistent internet Speed

Hey everyone, for the last 2 weeks my internet speed has been UNBEARABLY inconsistent to the point of frustration where I just get up off the computer.  The upload speed that is supposed to be 3360 Kbps Download / 864 Kbps Upload, but lately has been terrible. 

 

After trouble shooting multiple times, I tired a few things

 

1 - Reseting Router and waiting 10 minutes

2 - Attempt to optimize speed with TCP Optimizer

3 - Moving Router location ( I am not on wireless anyway )

4 - Turning off computer and performing multiple checks to ensure NOTHING is running in the background that could possibly slow the speed

5 - Completely change wi-fi password, as well as completely disable it ( So none of my other devices recieve Wi-fi ) and directly connceting my computer to the router so I have a direct ethernet conncetion. 

 

I am so frustrated with my inconsistent and low speed, all suggestions are appreciated, and thank you so much in advance for your posts

 

here is a screenshot of my internet speed @ 1:02 AM http://www.speedtest.net/result/2075588506.png

 

here is a screenshot literally 1 minute after @ 1:03 http://www.speedtest.net/result/2075590348.png

 

 

Thank you

Employee
Anthony_VZ
Posts: 3,220
Registered: ‎02-24-2011
0 Kudos

Re: Low, inconsistent internet Speed

The speed test shows that your connection is through Frontier Communications. Try reaching out to them to test your connection.

Anthony_VZ

**If someones post has helped you, please acknowledge their assistance by clicking the red thumbs up button to give them Kudos. If you are the original poster and any response gave you your answer, please mark the post that had the answer as the solution**

Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or plan

Gold Contributor VII
Smith6612
Posts: 4,666
Registered: ‎12-15-2010
0 Kudos

Re: Low, inconsistent internet Speed


WPG_101 wrote:

Hey everyone, for the last 2 weeks my internet speed has been UNBEARABLY inconsistent to the point of frustration where I just get up off the computer.  The upload speed that is supposed to be 3360 Kbps Download / 864 Kbps Upload, but lately has been terrible. 

 

After trouble shooting multiple times, I tired a few things

 

1 - Reseting Router and waiting 10 minutes

2 - Attempt to optimize speed with TCP Optimizer

3 - Moving Router location ( I am not on wireless anyway )

4 - Turning off computer and performing multiple checks to ensure NOTHING is running in the background that could possibly slow the speed

5 - Completely change wi-fi password, as well as completely disable it ( So none of my other devices recieve Wi-fi ) and directly connceting my computer to the router so I have a direct ethernet conncetion. 

 

I am so frustrated with my inconsistent and low speed, all suggestions are appreciated, and thank you so much in advance for your posts

 

here is a screenshot of my internet speed @ 1:02 AM http://www.speedtest.net/result/2075588506.png

 

here is a screenshot literally 1 minute after @ 1:03 http://www.speedtest.net/result/2075590348.png

 

 

Thank you


If you have Frontier, go here: http://www.dslreports.com/forum/frontiernet . I'll help you out over there. There's a nice sticky I made at the top of the forum you can follow for finding out what's going on.

========
Remember: YouTube is not a comprehensive benchmark. See the Google Product forums for slowdown issues.
Wireless issues? http://tinyurl.com/mfh3sud

Verizon

  • Services
  • Shop
  • Support
  • Site Feedback
  • Announcements

Shop FiOS

  • FiOS Internet
  • FiOS TV
  • FiOS Digital Voice
  • FiOS Bundles
  • Flex View

Account & Services

Email, News, & TV

  • Check Email
  • TV Listings