NEED HELP! PHONE JACK INSTALLATION!
Cornellj37
Newbie

Hi there,

I recently ordered high speed internet, but my apartment currently does not have a phone jack installed anywhere in my place. Unfortuantely, I had to go with the $130 fee for a Verizon worker to come and install one so I can start using internet.

My question is, when does this worker come? From what I recall, they didn't really give me any sort of date or information about when this person would be coming.

Does anyone know how to go about this? Should I call support? Has anyone had the same issue?

Any help would be greatly appreciated.

Thank you!

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Re: NEED HELP! PHONE JACK INSTALLATION!
TonyaD_VZ
Contributor - Level 3

Verizon support is in receipt of this issue. We will send you a PM to gather additional information.


Thanks,

Tonya D.

Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.

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