Need a phone account for DSL
Doc56
Enthusiast - Level 1

Just signed up for high speed DSL and when I did the online ordering, I chose no phone.  I am setting up the router and cannot get on.  Do I need to have a base phone line account underneath my DSL account?

Re: Need a phone account for DSL
smith6612
Community Leader
Community Leader

You do not need phone service to get DSL working or for that matter, activated. What are you having issues with while trying to get the service set up? Is the DSL modem's DSL light or Internet Light flashing or out? Are you able to run the activation wizard but it's failing at a certain point?

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