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Is there a outage in southeastern MA? We are not able to connect to DSL after trying to reset it several times. We had a severe storm in this area yesterday and have not had internet since. I cannot download VZInHOMEAgent to the computer I am currently using. And your site only seems to assist FOIS customers.
Thank you
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Hi!
We can definitely check on that for you. I sent you a PM to get some account details so that we may check this out in detail for you.
-adam
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Thank you!
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I live in East Providence, RI and have also had a DSL outage since the 19th. I have tried all of the troubleshooting advice on the website and still cannot connect to DSL. Is there an issue in the area? I noticed that this coincides with FIOS availability in my neighborhood. Do these events have anything to do with each other?